Setanta Sports Customers from England, Wales or Scotland please be advised that it is with great regret that Setanta Sports GB is no longer trading. Setanta Sports is still operating in the Republic of Ireland, Northern Ireland, USA, Canada, Australia and Africa.

Customers from ROI and NI should go to www.setanta.com/ie for more information.

Setanta Sport Limited
Setanta Transmissions (UK) Limited
Setanta Sports S.a.r.l
(All In Administration)
(together "the Companies")

On 23 June 2009, Neville Kahn, Lee Manning and Nick Edwards were appointed Joint Administrators of the Companies and now manage the affairs, business and property of Setanta Sport Limited and Setanta Transmissions (UK) Limited and Setanta Sports S.a.r.l.. The Joint Administrators contract as agents of the Companies and without personal liability

For further information, please continue to refer to our website, which will be updated regularly.

Customer Payment Queries

Will I receive a refund for what I have already paid?

Payments by credit card:
Where the payments were for amounts less than the Consumer Credit Act s75 threshold (£100), chargebacks may still be possible and it may be worth contacting your card issuer to establish your position.

For payments made by Direct Debit:
Unfortunately those who have paid by Direct Debit will be unsecured creditors of Setanta, and Setanta is unable to make any refunds. The Direct Debit Indemnity scheme exists to protect consumers against errors in the collection system, and does not provide the same protection as credit cards.

I pay by annual subscription. What happens to my advance payment? Will the outstanding portion be refunded?
This is an unsecured claim against Setanta, please refer to the answers above.

Do I need to cancel my payment details - either Direct Debit or credit card payment?
No. We will not be taking any further payments from customers as of 23rd June 2009. You do not need to cancel your direct debit/credit card payment, however you may wish to contact your bank/credit card company for peace of mind.

Can I return any of the equipment that I bought in order to watch Setanta?
No. If you are a satellite or cable customer, you will need to speak to your provider with regards to any of their equipment. If you are a Freeview customer, any equipment that you bought will still function for receiving other Freeview channels.

Viewing Setanta Channels

What will happen to the Setanta Sports channels? Will I still be able to watch them?
We regret that all of the Setanta channels will no longer be available.

Will I still be able to watch RACING UK / ESPN America / Arsenal TV / LFC TV/Rangers TV/Celtic TV?
Please contact the relevant channel via the details available on their website.

I have a commercial account for Setanta channels, what should I do?
We are not in a position to help with any commercial enquiries - please contact the relevant broadcaster who holds your account, for further information.

I am a Virgin Media customer and have been receiving Setanta Sports’ channels through Virgin Media, what should I do?
We are not in a position to help with any Virgin Media enquiries so please contact Virgin Media directly for further information: www.virginmedia.com.

I am a BT Vision customer and have been receiving Setanta Sports’ channels through BT Vision, what should I do?
We are not in a position to help with any BT Vision enquiries - please contact BT Vision directly for further information: www.bt.com/vision.

I am a Tiscali customer and have been receiving Setanta Sports’ channels through Tiscali, what should I do?
We are not in a position to help with any Tiscali enquiries, please contact BT Vision directly for further information: www.tiscali.co.uk/tv.

I am a Setanta-i customer in the UK, will my service be affected?
We regret that all of the Setanta channels will no longer be available.

What is going to happen to the sporting rights that you currently own? (Who will now show UFC/PGA/EPL/World Cup Qualifiers/SPL/Blue Square etc?)
Please see the website of the relevant sports bodies for further information.
www.premierleague.com
www.scotprem.com
www.uk.ufc.com
www.pgatour.com
www.thefa.com
www.bluesqfootball.com
www.iplt20.com

I have an outstanding/ongoing complaint with Setanta. Who do I contact to resolve/conclude this?
Please send details of your complaint to the administrators at the address below:
Setanta Sports
PO Box 182
The Quays
Newry
BT35 5AS
UK


Setanta in other regions

Setanta customers in other countries can find out the latest information below:
Republic of Ireland and Northern Ireland
USA
Canada
Australia